Frequently Asked Questions
Can I cancel my subscription at any time?
Yes, you can cancel your subscription from your dashboard at any time. You will retain access until the end of your billing cycle.
Is my data secure and private?
Absolutely. We use enterprise-grade encryption. Your data is never used to train public AI models, and we are fully HIPAA compliant.
Do you offer academic discounts?
Yes, verified students and university faculty receive a 50% discount on the Pro plan. Contact our support team with your .edu email.
What format does my data need to be in?
We support CSV, Excel (XLSX), SPSS (SAV), and JSON formats. Our AI can also help format messy data upon upload.